Accessing Our Services

East Park provides person-centred residential care, residential education and day education to children and young people aged 5-18 years of age who have complex additional support needs, including Autism Spectrum Disorder and significant behavioural issues.

The referral process often starts with an initial referral enquiry from a local authority Social Worker, Educational Psychologist or a Health Professional.  Enquiries are also welcome from parents and carers.

The initial enquiry is often followed up with an informal visit to East Park.  This visit will usually include parents, the Social Worker, Educational Psychologist and sometimes the child or young person.  Informal visits to view East Park services are encouraged, as they allow the child or young person and family members to get to know East Park facilities and staff in a friendly and relaxed way.  Full information on the services available is made available during these visits and any questions answered.

If it is felt that East Park may meet the needs of the young person, a referral form is sent to the relevant professional who will then complete and submit that with any appropriate supporting documents.

On receipt of the completed referral form, a period of assessment will commence during which key members of East Park staff e.g. Teachers, Residential Team Leaders will liaise closely with the family and local authority to consider whether East Park will be able to meet the child's needs. This will involve visits by East Park staff to the child's current school or current place of residence, enabling staff to meet with the child or young person in his/her current environment and to meet with other people involved in the young person's life.

On conclusion of the East Park referral assessment process, the Care Services Manager / Deputy Head Teacher will contact the referrer with a final decision about whether a placement can be offered.